Canadian Auto Electric FAQ

  1. Is warranty provided on your automotive electric parts and service?
    Yes, a warranty is provided on all automotive electrical parts and manufactured parts and services. Canadian Automotive Electric carries a 1 year or 20,000KM (which ever comes first) warranty policy based on manufacturers defects ONLY; Commercial vehicles are subject to 6 months warranty ONLY; for more details, read our terms and conditions.

  2. What is automotive remanufacturing?
    Automotive Remanufacturing involves completely disassembling, cleaning, examining and repairing and replacing defective components with brand new, original parts in order to restore the product(s) to OEM specifications. The result is a high-quality product at a substantially lower price. At Canadian Automotive Electric, each product is checked using computerized test-machines which meet or exceed OEM specifications.

  3. What is an alternator?
    An alternator is an electromechanical device which converts mechanical energy into alternating current electrical energy. Your automobile is constantly in need of electrical energy where the alternator utilizes the vehicles engine power to turn an electrical magnet or rotor within a motionless set of coils around a stator or iron core. The spinning motion produces a force of voltage in the stator windings through magnetic lines. The stator produces AC current which flows through a rectifier, which is then converted to DC power to charge your battery.

  4. How do I know if I need a new alternator?
    There are some basic tests you can perform to help determine whether you need a new alternator:
    • Start the vehicle and turn on your headlights, if they’re dim, this may indicate that your lights are running off the battery. Rev the engine, if they become brighter, this indicates that your alternator is producing some current, but not enough at idle to keep the battery charged.
    • Start the vehicle, if there is an alternator or battery light flashing on your dash, or permanently on, this may indicate that the alternator should be inspected.
  5. Can I use my alternator to recharge a discharged battery?
    This should not be attempted. The battery should always be fully charged when installing an alternator. By attempting to recharge a discharged battery, the alternator will be taxed, resulting in its destruction, serious damage, failure and/or voiding the warranty.

  6. Can you increase the amperage in my alternator?
    Yes, depending on the automobile and current alternator. A higher amperage (load) alternator will not harm the current battery unless a higher voltage from the alternator is produced due to a faulty regulator (which will damage the battery). Canadian Auto Electric customizes each alternator to your specific automotive needs.

  7. Does Canadian Auto Electric have alternators that can power high output sound systems and/or other automotive electrical needs of that nature?
    Yes. Canadian Auto Electric has 100% new and high-output engineered alternators that produce maximum amperage at lower RPM’s. Also, we can design and custom manufacture an alternator specifically for your vehicle. These high-output alternators are designed with ceramic coated housings which can handle high heat, additional copper wire windings in the stator, soldered connections coated with special silicone to reduce corrosion and protect against high heat and vibration, smaller and light weight pulleys to spin faster at low RPM’s and much more.

  8. Will Canadian Auto Electric’s Alternators and Starters provide the same performance as my original unit?
    Yes, Canadian Auto Electric ONLY remanufactures and manufactures OEM cores, specifically engineered and built to deliver the same or better starting and charging power as the original equipment units they replace. Canadian Auto Electric parts are also built to handle extreme heat, cold, and high demand. All automotive electric parts and products undergo a rigorous testing process to meet or exceed OEM specifications.

  9. How do I know if I need a new starter?
    If a battery tested okay and you hear a clicking sound after trying to start your vehicle, or the engine turns to slow or no crank at all, or if the drive spins out, it is time you check your starting system. The starter may have failed which means you may need to replace it. Also, if the starter is constantly cranking the engine after the ignition switch is released, this could be a bad starter due to a faulty solenoid or ignition switch. Before replacing your starter, check your battery and starter cables for any corrosion or wear on the cables. High resistance in these wires may prevent the proper voltage from reaching the starter which can cause slow or no crank at all.

  10. How do I know if I need to replace my CV Axle (shaft)?
    There are a few ways in which you can check if you need to replace your CV Axle:
    • The CV Axle should be inspected and examined for any cracks or torn boot.
    • If you hear a clicking sound when making a right or left turn, then the CV axle assembly may need to be replaced due to worn joints.
    • If you experience vibration from the front end of the vehicle while driving, the CV axle could be the cause and may need to be repaired or replaced due to a bent shaft or worn out inner joint.
  11. When I top up my power steering fluid, the fluid level still does not reach the appropriate level, what does this mean?
    There are 3 main components in a power steering system. Depending on the vehicle, the 3 main systems which must be inspected are your power steering pump, rack & pinion and box. There may be a leak in one of these major components. Also, the power steering lines and connections should be inspected for leaks which may cause the fluid level from reaching the desired level.
  12. What type of power steering fluid should I use?
    There are countless brands of inferior fluids on the market which lack the necessary additives for appropriate lubrication. Without the necessary additives, the steering system can overheat and unnecessary break-down can occur. For the correct fluid to use, refer to the vehicle owner’s manual. Canadian Auto Electric recommends O.E fluid.

  13. How often should I flush my power steering fluid?
    All power steering components should be inspected for leaks, cracked hoses, and corrosion. Power steering fluid should be changed at 50,000 miles (approximately 80,000KM) with a brand-new filter (where applicable).

Contact Canadian Auto Electric for the best in Automotive Electric Parts and Automotive Electric Repair in Toronto, Ontario Canada by calling
(416) 299-1699 or Toll Free (888) 283-7483